I. Finance
Service robots will affect the way banks interact with customers. Previously, one needed to handle account opening, financial management or transfer services at the counter. Now, service robots can provide better services.
Data shows that intelligent bank robots successfully handle a total of over 300 transactions on average each month, with an average processing time of less than 30 minutes. This effectively reduces the pressure on staff and the queuing time for customers, significantly enhancing the efficiency of bank services and the intelligent experience. In addition, it can provide 7x24-hour uninterrupted service. This not only changes the traditional 5-day 8-hour working mode but also greatly enhances customer stickiness.
Ii. The medical Field
Compared with ordinary medical reception staff, hospital robots have a series of services such as reception, explanation, consultation, and number taking. In addition to the above functions, they are also equipped with multimedia functions such as photo taking, music playing, and weather reporting, which makes many patients who were originally worried also smile happily. This is also an interesting and effective way for patients to get to know the hospital. It has greatly facilitated patients' visits, enhanced their medical experience, and simultaneously improved work efficiency and service quality. This is an important step for the hospital towards modernization and digitalization.
