Reduce the operating costs of physical outlets
1. By proactively asking customers about their business needs, guiding them to use the self-service equipment at bank branches, and carefully instructing them on how to operate the self-service equipment, bank robots will effectively increase the utilization rate of self-service equipment, thereby promoting the efficient conversion of off-counter business at branches and reducing the operating costs of physical branches.
2. Increase the revenue from network marketing
The friendly and amiable appearance of the robot is naturally attractive. Coupled with the product feature of actively communicating with customers, it endows it with good marketing functional advantages. By taking advantage of customers' fragmented time at the branch, it is possible to quickly and efficiently acquire customers for mobile banking apps or wechat official accounts and other mobile terminals, enhance online traffic diversion capabilities, and also achieve precise marketing based on artificial intelligence technology, thereby increasing the marketing success rate of financial products at the branch.
3. Enhance the customer service experience at the outlets
Respond promptly and accurately to business inquiries, and accompany and guide customers throughout the process of handling business, saving customers' waiting and business processing time at the bank, and bringing customers a more intelligent and high-quality bank service experience. Further enhance the quality of bank services and work efficiency, and accelerate the pace of smart bank construction.
